Celestron 127EQ PowerSeeker Telescope
by Celestron
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List Price: Our Price: $139.99 You Save: $85.96 (38%) Availability: Usually ships in 1-2 business days Buy Used: from $139.73 (click here) Category: Digital Camera See more product details |
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Digital Cameras Photo Reviews of Celestron 127EQ PowerSeeker Telescope
Customer Review: Not happy with service.
Summary: 1 Stars
I ordered this telescope as a gift. When it arrived, my husband pulled it out and started assembling it. Missing is a spacer wheel and a screw for the tube ring (supposed to be 2 of each - we only received 1 of each). I contacted Celestron through their online tech/cust service and asked them to send the missing parts. Three days went by before I received a response saying that it might show there are 2 but they only include 1 and to assemble it with just the 1. I was not happy with the reply so I opened another service ticket with them and I'm still waiting to hear from them - that was 6 days ago. I am NOT HAPPY with the Celestron service. I hate to pack this thing back up and ship it back, but if they don't resolve this by the end of the week, that's exactly what I am going to do. (I am giving this product 1 star only because no stars is not an option.)Customer Review: Complaint
Summary: 1 Stars
After it arrived, we tryed to put it toghether and found out that one of the two brackets that mound the lens on the tripod were missing.
My daughter in law has offered to contact the company. However this was a major disapointment.
Customer Review: Hope that they send you a good one
Summary: 1 Stars
If not, you have a problem. After dealing with Celestron on several occasions, I would evaluate their customer service at somewhere between damn poor and totally nonexistent.